Privacy Policy
Your Electrical Partner Pty Ltd
Last updated: 25 October 2026
1. About Us
Your Electrical Partner Pty Ltd (YEP) is an Australian electrical contracting business based in Benalla, Victoria, providing residential, commercial, industrial and renewable energy electrical services.
We respect your privacy and are committed to handling personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, store and protect personal information provided through our website and business communications.
Website: https://yourelectricalpartner.com.au
Email: info.yepservices@gmail.com
Phone: 1300 GET YEP
2. Information We Collect
When you contact us, request a quotation or submit an enquiry through our website, we may collect:
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Your name
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Email address and telephone number
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Location or project address
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Type of electrical service required
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Details of your enquiry or proposed project
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Other information you choose to provide
Our website may also collect technical information, including IP addresses, browser types, device information and website usage data, through hosting services, security tools, cookies and analytics technologies.
3. How We Use Your Information
We use personal information to:
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Respond to enquiries and provide quotations.
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Communicate about electrical services, projects and appointments.
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Deliver, coordinate and manage our services.
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Maintain customer and business records.
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Improve our website, advertising and customer experience.
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Meet applicable legal, regulatory and business obligations.
We do not sell customer contact information to third parties.
We do not use information obtained through our Google email-sending integration for advertising or unrelated marketing purposes.
4. Website Contact Forms and Email Communications
Our website uses Contact Form 7 to receive customer enquiries.
Submitted enquiries are also stored within our WordPress website using the Flamingo plugin. This helps us maintain a record of customer communications, including when an email notification cannot be delivered.
We use WP Mail SMTP with Google’s Gmail service to send website-generated email notifications.
This integration uses Google’s secure authorisation system to allow our website to send emails through an authorised YEP Gmail account.
The integration is intended solely for sending website-related communications. We do not use it to retrieve Gmail inbox messages or contacts for advertising, profiling or unrelated purposes.
Access to the connected Google account can be revoked through Google’s account security settings.
5. Cookies, Analytics and Advertising
Our website may use cookies and similar technologies to support website functionality, improve performance, understand visitor activity and assess the effectiveness of our advertising.
We advertise our services using Google Ads. Where Google Analytics or advertising measurement tools are enabled, these services may collect information about website visits, interactions and advertising performance.
Google may process information according to its own privacy practices.
You can manage cookies through your browser settings and review Google’s privacy practices at:
https://policies.google.com/privacy
6. Sharing Information With Third Parties
We may share personal information with trusted service providers where reasonably necessary to operate our website and business.
These may include:
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Website hosting and technical support providers
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Email and communication service providers, including Google
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Website software and form management services
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Professional advisers and business administration providers
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Regulatory or government authorities where required by law
We limit information sharing to legitimate business purposes and take reasonable steps to protect personal information.
Some technology providers may process or store data outside Australia, potentially including the United States, depending on their service arrangements.
7. Storage and Security
We take reasonable steps to protect personal information from unauthorised access, misuse, loss or disclosure.
Information may be stored in our website database, email accounts and business administration systems.
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining business records and complying with legal obligations.
When information is no longer required, we take reasonable steps to securely delete or de-identify it, where appropriate.
No internet-based system can guarantee complete security, but we aim to maintain appropriate safeguards for the information we hold.
8. Accessing or Correcting Your Information
You may contact us to request access to personal information we hold about you, or to ask us to correct information that is inaccurate or outdated.
You may also request deletion of personal information where appropriate, subject to any legal or business recordkeeping obligations.
Please direct requests to:
Email: info.yepservices@gmail.com
9. Privacy Concerns or Complaints
If you have concerns about how we handle your personal information, please contact us using the details above.
We will review your concerns and respond within a reasonable timeframe.
Where applicable, you may also contact the Office of the Australian Information Commissioner at:
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, website technologies or legal obligations.
The latest version will be available on our website, with the date of the most recent update displayed at the top.